Privacy Policy
Last Updated: October 19, 2026
Spartan Exteriors (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, https://spartanexteriors.com, our contact forms, and our communications with you.
This Privacy Policy explains what information we collect, how we use and protect it, how SMS text messaging consent is handled, and the choices available to you.
1. Information We Collect
We may collect the following types of information when you visit our website, request an estimate, contact us, or use our services:
Contact information: Name, phone number, email address, mailing address, and property address.
Service information: Roofing, siding, window, painting, inspection, estimate, appointment, and project details you provide.
Communications: Information you provide when communicating with us by phone, email, SMS text message, or website forms.
SMS consent records: Your consent choices, the date and method of opt-in, and records of opt-out requests.
Technical information: IP address, browser type, device information, pages visited, and website interaction data.
Cookies and tracking information: Information collected through cookies, analytics tools, pixels, and similar technologies, where used.
We collect information directly from you and automatically through our website and its technologies.
2. How We Use Your Information
We may use your information to:
Respond to questions and service inquiries.
Prepare and deliver estimates for roofing and exterior improvement projects.
Schedule inspections, appointments, and service visits.
Send appointment confirmations, reminders, project updates, and customer service communications.
Send promotional or marketing messages when you have provided the appropriate consent.
Operate, maintain, secure, and improve our website and services.
Understand website usage and evaluate advertising effectiveness, where applicable.
Maintain business records, prevent fraud, comply with legal obligations, and protect our rights.
We use personal information only for legitimate business purposes consistent with this Privacy Policy and applicable law.
3. SMS Text Messaging and Consent
Spartan Exteriors may offer SMS text messaging for customer service, roofing and exterior service inquiries, estimate scheduling, appointment reminders, project updates, and, where separately authorized, promotional and marketing communications.
How you opt in: You may provide your mobile phone number through a website form or another clearly disclosed consent method. Where SMS consent is requested, the form will identify Spartan Exteriors, describe the types of messages you may receive, and provide applicable message frequency and message and data rate disclosures, along with instructions for obtaining help and opting out.
Separate consent: Marketing text messages and non-marketing service-related text messages may have separate consent options. Each SMS consent option is voluntary and is not a condition of purchasing goods or services. Submitting your phone number or a general service inquiry does not, by itself, constitute consent to receive SMS messages.
Message frequency and rates: Message frequency varies depending on your interactions, service requests, and the messaging program you choose. Message and data rates may apply according to your wireless carrier and service plan.
Opting out: You can opt out of SMS messages at any time by replying STOP to a message from us. After processing your request, we will stop sending messages covered by that opt-out, except for any communications permitted by applicable law. You may receive a final confirmation of your opt-out.
Getting help: Reply HELP to a text message for assistance, or contact Spartan Exteriors using the contact information provided on our website.
We maintain records of SMS consent and opt-out requests as reasonably necessary to administer our messaging programs and demonstrate compliance.
4. No Sharing of SMS Opt-In Data for Marketing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Spartan Exteriors does not sell SMS consent records or share text messaging opt-in data or consent with third parties for their own marketing or promotional purposes.
We may use service providers to support business operations, website hosting, customer communications, scheduling, and text message delivery. Such providers may process information on our behalf as necessary to provide their services, subject to applicable protections.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, measure website traffic, understand visitor interactions, and evaluate marketing performance.
Depending on the tools configured on our website, these technologies may include:
Essential cookies: Help the website operate and provide requested features.
Analytics technologies: Help us understand website traffic and how visitors use our pages.
Advertising and measurement technologies: Where enabled, help measure advertising performance and interactions with our website.
These technologies may collect information such as your IP address, browser type, device identifiers, pages visited, referring pages, and interactions with website content. Third-party services may process information collected through their tools under their own privacy policies.
You can manage cookies through your browser settings and, where available, our website’s cookie preferences. Disabling certain cookies may affect website functionality. Where required by law, we will obtain consent before using non-essential cookies or tracking technologies.
6. How We Share Personal Information
We may disclose personal information in limited circumstances:
Service providers: To companies that help us host our website, manage customer inquiries, schedule appointments, maintain records, or deliver communications.
Business operations: To personnel and authorized contractors who need the information to provide requested services.
Legal and safety requirements: When reasonably necessary to comply with law, respond to lawful requests, protect rights, or prevent fraud or security incidents.
At your direction: When you request or authorize a particular disclosure.
We do not sell mobile information or share SMS opt-in data or consent with third parties or affiliates for their marketing or promotional purposes. Our service providers may process information only as necessary to perform authorized support functions.
7. Data Security and Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.
No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business and consent records, meet legal obligations, resolve disputes, and enforce agreements. Retention periods depend on the type of information and the purpose for which it was collected.
8. Your Privacy Rights and Choices
Depending on applicable law, you may have the right to:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information, subject to legal and legitimate business retention requirements.
Withdraw consent for optional communications.
Opt out of marketing communications.
Opt out of SMS messaging by replying STOP.
Ask questions about how your information is collected, used, or disclosed.
To submit a privacy request, contact Spartan Exteriors using the contact details in the Contact Us section below. We may need to verify your identity before completing certain requests.
Withdrawing consent for marketing messages does not necessarily prevent us from sending non-marketing service communications where otherwise permitted and appropriately authorized.
9. Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information online from children under 13. If we learn that we have collected such information without the required authorization, we will take appropriate steps to address it.
10. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third parties. Please review their privacy policies before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website technologies, messaging programs, or legal requirements. Updates will be posted on this page with a revised Last Updated date.
12. Contact Us
If you have questions about this Privacy Policy, want to exercise your privacy rights, or need assistance with our SMS messaging program, please contact:
Spartan Exteriors
Website: https://spartanexteriors.com
Email: Info@spartanexteriors.com
Phone: 903-262-5842
Mailing address: 16735 Gresham Circle, Ste 204, Flint, TX 75762
Please use the contact information published on our website to submit privacy requests or request help with our services.
Last Updated: October 19, 2026